Roberto
New visitor on /reservation
Assigned to Ana
PDF attached
NewChat helps businesses talk to website visitors through a branded chat experience, a team inbox, live visitor insights and automated flows.
Customize the widget with your brand.
Manage conversations from one inbox.
Run different websites and businesses from one platform.
Customize colors, logos, launcher icons and welcome messages for each brand.
Handle conversations, assign chats and respond as a team from one workspace.
See visitors browsing your website and understand the pages they viewed before starting a conversation.
Exchange images and PDF attachments through protected chat downloads.
Send proactive messages based on page visits, time on page or chat interactions.
Send customers a copy of their conversation when the chat is closed.
Configure the brand, install the widget snippet and support visitors from the NewChat inbox.
Set your colors, logo, messages and authorized website.
Embed the NewChat widget on your website with a single installation snippet.
Monitor conversations, assign agents and respond directly from your inbox.
<script
src="https://newchat.mimetic.app/widget/newchat-widget.js"
data-key="YOUR_PUBLIC_KEY"
async>
</script>Understand what pages visitors explore, identify conversations that need attention and use automated flows to offer help at the right moment.
Recent activity across tracked websites
Each brand can have its own logo, launcher icon, colors, welcome messages, authorized website and transcript preferences.
Private transfer support with its own widget identity and welcome message.
A separate travel brand managed from the same tenant workspace.
Another website, another widget configuration, same operating platform.
Assist travelers before they book or while they organize their trip.
Manage multiple websites under one support platform.
Offer fast, human help directly from your website.
Create proactive flows that send helpful messages when visitors view key pages, spend time considering a booking or open the chat widget.
NewChat is being built for businesses that need a flexible, branded and human live chat experience. Request access through the Mimetic team to plan onboarding for your brands.